Hello,
Swapil,
you can take a Regestory backup and do the activity. If you don't want to run the CleanWipe tool on machine.
Do the following activity :-
Remove the Symantec AV on your system.
Please remove the all Symantec entry in your system Drive.
Delete the following entry :-
1. c:\program files\symantec (delete it).
2. c:\program files\comman files\symantec share (delete it).
restart the machine.
Login again.
Do the following activity
Roll Back Solutions Windows xp…Customer called stating that he is trying to install SEP on Windows XP professional SP3,32 bit and the installation rollos back.
> > > - Took a webex session.
> > > - Asked the customer to try installing the SEP client setup.
> > > - Got the error "Pending system changes that require a reboot have been detected"
> > > - Opened the registry and navigated to the location :HKEY_LOCALMACHINE>System>Currentcontrolset>control>Session manager\ (Highlight the SessionManager Folder)
> > > - On the right side, delete the key - "PendingFileRenameOperations"
> > > - Deleted the reboot required key from the registry:
> > > HKEY_LOCALMACHINE>SOFTWARE>Microsoft>Windows>Current version>Windowsupdate>Autoupdate
Then tray to inatall Symantec AV again.
Roll back solutions windows vista and windows 7.
1) Turn of the UAC,Disabled Windows firewall and Defender from Services
2) Make sure to login as Local Administrator
3)Check the following registry entries
1.
Delete the following regkey
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\PendingFileRenameOperations
NB: PendingFileRenameOperations is a key that you need to delete
2.
Browse to HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Select the Expandable String Value 'AppData' and change the value to : %USERPROFILE%
\AppData\Roaming
3.
Go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
o HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Select the Expandable String Value 'AppData' and change the value to : %USERPROFILE%\AppData\Roaming
Then tray to inatall Symantec AV again.