kindly update me groups you made via sepm or running other group like active directory
and chekc client moving timely have same and updated version plus might
might u have more semp server and assing to a common tree ??

Tool to move Clients to groups based on IP address(SEPM) 

Dear Haroonkhanz,
There are several client groups as per the geographic location. I have one main group for India and 6 sub groups location wise , again there subgroup Pproject or dept wise.

Dear Arvind,
I know about the tool, I have used the same in MR3 to fix the issue. But that is work around only NOT THE SOLUTION.

Any client if it is got converted to user mode may be the problem you can use switchusermodetocompmodetool.bat once to convert all clients to computer mode and try....
It is available in that link i provided...

@Gagan,

Yes !!!!!

We have moved to SEP RU5 & we experienced the same issue what we have faced in MR3.

This issue was fixed in MR4.MP2, again came in SEP RU5.

There is also .NET Framework issue with RU5. If you are a developer your web portal developed in .net framework ver. 2.0 & above will not work.

in event viewer application  logs u will see .net errors.

i had opened a case with Symantec support & they are working in this.

Regards...
Ramji Iyyer

@Ramji, Thanks for the update pls share with us the finding once you hear from Symantec.

Thanks Ramji

HI,

We are also facing the same issue wherein the Clients are moving to random groups.

Everyday we use to move around 100 clients from one group to another manually.

Please let us know whether it is a known issue with Symantec SEP MR5???

Rgrds,
SAM

Hi,

Is there any solution to the duplicate names shown as clients in SEPM 11.0.5002.333 console.

regards
Ramnesh

We also got this issue. Have an opena case with Symantec and Waiting for response. 20% of our clients is in user mode instead of computer mode and therefore in the wrong group and get the wrong policy. With other words, bad situation.
/Ola

please run below query in SQL DB,

select * from sem_clinet where computer_name='<hostname>'

and check group_id is blank for the client which is moving and let me know the result.

We have had the same issue as well in MR 5
We were told to delete our database and start over.

Not a great solution in my opinion.

Also, we don't use MS SQL so that SQL command won't work if you are on the embedded database (sybase).

Anyone know where the BAT tool is to convert from user mode to computer mode?