Endpoint Protection

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  • 1.  SEP RU5 stops Cluster services before upgrade

    Posted Nov 05, 2009 10:19 AM
    I have an issue with Microsoft Cluster service after upgrade SEP client MR4MP2 to RU5. After upgrade SEP client MR4MP2 to RU5 the cluster services stops and there is no reason for this. Is there anybody with the same problem?

    This issue occurred in 2 customers!

    Is this a bug?

    Thanks.


  • 2.  RE: SEP RU5 stops Cluster services before upgrade

    Posted Nov 05, 2009 12:27 PM
    Are you following these steps to install the client on a cluster server?

    Installing to the cluster
    The following is an overview of the steps for installing the Symantec Endpoint Protection client to the cluster server:

    1. Break the cluster by bringing down one of the nodes.
    2. Let failover complete.
    3. Install the SEP client to the downed (passive) node.
    4. Restart the node.
    5. Relink the cluster.


    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008120113202748