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SEP-SBE to SEPE

Created: 07 May 2013 • Updated: 08 May 2013 | 5 comments
Nagaraj Kukke's picture
This issue has been solved. See solution.

dear asupport,

one of our client having SEPM small  business edition lisence can we upgrade the license to entriprise edition is there any process please let me know.

Operating Systems:

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.Brian's picture

Yes, this is possible

Supported server upgrade paths

Article:HOWTO54941  |  Created: 2011-06-29  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/HOWTO54941

You can contact the licensing team to get the licensing squared away

https://www.symantec.com/products-solutions/licens...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Nagaraj Kukke's picture

server upgrade is possible i am asking about license upgrade small business license will not support entriprise edition 

Thanks & Regards,

Nagaraj Kukke

.Brian's picture

You need to contact licensing to upgrade to the Enterprise Edition license so you can than apply it in the SEPM.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

What version of SEP SBE are you currently running?

Is that SEP SBE 12.0 OR SEP SBE 12.1?

You would have to contact the Symantec Licensing Department to Migrate the License to SEP 12.1 Enterprise.

Once the Licensing Team provides you with the Serial Number and License File (.slf), you may follow the following procedure - 

How to upgrade/cross-grade Symantec Endpoint Protection 12.1 from Small Business Edition to Enterprise Edition

http://www.symantec.com/docs/TECH166993

Supported upgrade and migration paths to Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH163514

Activating your Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/docs/TECH162623

Downloading a license file

http://www.symantec.com/docs/HOWTO55112

I would also recommend you to Contact the Licensing Department via:

Website: http://symantec.custhelp.com

Phone number: 1-800-721-3934

Email: license@symantec.com

https://licensing.symantec.com/acctmgmt/index.jsp

For Renewals or view details of your Symantec support contracts visit our License Renewal Center.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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SOLUTION
Nagaraj Kukke's picture

license upgrade is also possible thanks for the solution

Thanks & Regards,

Nagaraj Kukke