SEP scan stuck on a specific pdf file
There is a pdf file that the Symantec scan always stucked on. It stuck so long that the next schedule scan start and the old scan was still scanning. We didn't have this problem on this file on SEP 11 but it always happen since we upgrade to 12. We ran manual scan on the same file and it has the same behavour. I checked the file and were able to read it without any issue, so there should not be any corruption on the file itself.
Is there a way to find what the cause of the problem was?