Video Screencast Help

sep support tool

Created: 07 Dec 2012 • Updated: 07 Dec 2012 | 3 comments
This issue has been solved. See solution.

recevied message when running sep support tool

"sep is not supported for the following versions

12.1 ru2 or later"

tool no longer in use?

Comments 3 CommentsJump to latest comment

.Brian's picture

You now need to use SymHelp, all details are here:

https://www.symantec.com/business/support/index?pa...

Download here:

https://www.symantec.com/business/support/index?pa...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

SOLUTION
Mithun Sanghavi's picture

Hello,

I agree.

For SEP 12.1 RU2 and above, you would have to use the SymHelp.

Getting started with SymHelp

http://www.symantec.com/docs/HOWTO41773

Symantec Help (SymHelp)

http://www.symantec.com/docs/TECH170752

About Symantec Help (SymHelp)

http://www.symantec.com/docs/TECH170735

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

yuri_c's picture

i see, thanks, interface looks very nice ;) so i will use moving forward.