SEP taking forever to load when not connected to network
We have a lot of remote users with laptops that are rarely connected to the corporate network. When logging into one of these laptops it takes between 30sec and 2min before the little SEP shield appears in the system tray. If users try to launch other applications before the SEP shield appears they complain that their system locks up, likely because SEP is still loading and they're trying to do too much at once.
These laptops are very high-end machines (2.4GHz, 4GB RAM, 80 Intel SSD hard drive) so I don't think it's a resource issue. It seems to me that SEP is trying to contact the management server and delays starting up until some timeout period is reached. Anyone know what is really causing this and how I can get the SEP client to load quicker on startup?
Again, this only seems to happen if the PC isn't connected to our network.
Comments
Forgot to mention...
OS is XP SP3 and I've tried SEP MR5, MR6, and MR6UP1. All have the slow startup issue.
SEP will not slow the machine
SEP will not slow the machine to connect to SEPM..there might be a startup scan running..
Have you set up Locations in SEPM do remote clients have Startup Scans enabled?
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Also, what is load
Also, what is load auto-protect set to? Could you please try to set it to Symantec endpoint protection starts, rather than computer starts?
-VKalani
Startup scan may be the
Startup scan may be the culprit.
How to disable/enable Startup and Quick Scans within the Symantec Endpoint Protection Manager
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Issue was with a service
Issue was with a service created by an update to one of our 3rd party apps. Thanks for all the tips though.
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