Endpoint Protection Small Business Edition

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  • 1.  SEP on Ultrabooks?

    Posted Sep 03, 2014 12:04 PM

    We recently purchased some Dell XPS 12 ultrabooks (win 8.1) and were having some strange performance issues when they awake from sleep.  Im not trying to blame SEP for the issues but was wondering if there are any settings for these types of machines that are recommended or not recommended.

    Quick Rundown.

    When the machine wakes it acts like its grinding away at trying to restore settings.  Example: when you open Explorer the drives will show but no icons and when you try and click something it lags real bad.  Opening and closing windows have a bad lag and it can take mintues for the background and icons to fully appear.  I only started looking at SEP because when i run process monitor i see SEP flooding the pages during this time.

    I pretty much have SEP configured default with the standard policies.

     

    All these issues could be an array of problems with Windows 8.1 or hardware for the xps, but im just trying to cover all my angles here.

     

    Core I7, 8gb ram, 256gb SSD

    SEP 12.1.4100.4126



  • 2.  RE: SEP on Ultrabooks?

    Posted Sep 03, 2014 12:06 PM

    Should be no difference in how you configure them as compared to a regular desktop/laptop.

    Are you fully up to date on drivers?

    Out of curiosity, what components do you have enabled? Have you tried with AV only then added each additional component?



  • 3.  RE: SEP on Ultrabooks?

    Posted Sep 03, 2014 12:16 PM

    Thank you for the quick response.  I was thinking it should be the same also but just wasnt sure with these ultrabooks and how they sort of cache your session instead of actually going to sleep.

    Im running proactive threat protection, AV and network threat protection along with insight.

    I was going to try a few of them with just AV some with no SEP and go from there.

    This is more than likely a driver/hardware/win 8.1 issue but you know how it can be sometimes...  Fingers get pointed in all different directions.  :)