SEP Upgrade

Created: 25 Jul 2012 | 7 comments

Ishmael

Dear All,

I would like to ask. If SEP 12.1 RTM will be upgraded to SEPM RU1 MP1, does it has a feature of going back to SEP 12.1 RTM? How it is done? May I have some docs on it?

In case the Upgrade version will create some error on the the system or conflict with other software, we need to go back to the stable SEP version. we have 552 client to manage.

thank you.

ishmael

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Comments 7 Comments • Jump to latest comment

Jackie007

SEP Upgrade - Comment:25 Jul 2012 : Link

It is always recommended that you migrate the SEPM and Clients from the SEP 12.1 RTM to SEP 12.1 RU1 and then to SEP 12.1 RU1 MP1

SEP 12.1.671 >> SEP 12.1 RU1 >> SEP 12.1 RU1 MP1

Yes, the clients would be able to report back to the SEPM without any issues upon migration.

1) New fixes and features in Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1

http://www.symantec.com/docs/TECH187656

2) Upgrading or migrating to Symantec Endpoint Protection 12.1.1101 (RU1 MP1)

http://www.symantec.com/docs/TECH187753

NOTE: About Migration paths

Symantec Endpoint Protection 12.1.1101.401 (RU1 MP1) can migrate seamlessly over the following:

Symantec Endpoint Protection 12.1.1000.157 (RU1)

Hope that helps!!

Thanks....

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you

Ishmael

SEP Upgrade - Comment:25 Jul 2012 : Link

Hi Jackie,

Thank you for the information. i would like to give you an back ground on our SEPM and our plan for upgrade:

correct me if our plan might be wrong.

1.1. New Symantec server Creation

1.2. SEPM RTM Database Back-up on the old server

1.3. Transfer DB Back-up and SEPM certificate from old server to a New server

1.4. Install SEPM 12.1 RTM on the new server

1.5. Restore DB on New Server

1.6. Testing and Verification on the New Symantec Server

2.1. Downloading Symantec Endpoint Protection 12.1 RU1 installer

2.2. SEPM RTM Database Back-up on the new server

2.3. Stopping SEPM services

2.4. Upgrading SEPM from SEPM 12.1 RTM to SEPM 12.1 RU1

2.5. Testing and Verification of SEPM RU1

3.1. Downloading Symantec Endpoint Protection 12.1 RU1 MP1 installer

3.2. SEPM RU1 Database Back-up on the new server

3.3. Stopping SEPM services

3.4. Upgrading SEPM from SEPM RU1 to SEPM RU1 MP1

3.5. Testing and Verification of SEPM RU1 MP1

4.1. Set-up a Testing PC with SEP 12.1 RTM

4.2. Deploy an SEP 12.1 RU1 MP1 upgrade on a testing PC

4.3. Testing and Verification on the testing PC

4.4. Deploy an SEP 12.1 RU1 MP1 upgrade on All Client PC

4.5. Testing and Verification

ishmael

Chetan Savade Technical Support Accredited

SEP Upgrade - Comment:26 Jul 2012 : Link

Hi,

You are suggested to take a backup prior to upgrade.

http://www.symantec.com/docs/TECH160736

There is no method/option to roll back SEPM/SEP version.

You will have to perform disaster recovery in that case.

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

Ishmael

SEP Upgrade - Comment:27 Jul 2012 : Link

Hi,

Thank you for the sugestion. I would like also to ask the compatibility issue of SEP 12.1 with other Applications.

I also experience that SEP blocks some software. It will not allow the application to run. Do SEP have a list for software that has compatibility issue with other softwares? and how to solve those issue? thank you

ishmael

Chetan Savade Technical Support Accredited

SEP Upgrade - Comment:27 Jul 2012 : Link

Hi,

SONAR might make false positive detections for certain internal custom applications. Also, if you disable Insight lookups, the number of false positives from SONAR increases

You can change SONAR settings to mitigate false positive detections in general. You can also create exceptions for a specific file or a specific application that SONAR detects as a false positive

Handling and preventing SONAR false positive detections

http://www.symantec.com/docs/HOWTO55273

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

Jackie007

SEP Upgrade - Comment:27 Jul 2012 : Link

Check this fourms.

http://www.symantec.com/business/support/index?page=content&id=TECH174565

Attach Software Compatibility List (SCL) for Symantec™ ApplicationHA

Attachment	Size
ApplicationHA_5.1SP2_SCL.pdf	236.31 KB

Thanks....

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you

Ashish-Sharma

SEP Upgrade - Comment:13 Sep 2012 : Link

if you have received solution please Don't forget to mark your thread as 'SOLVED' with the answer that best helps you..

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents

SEP Upgrade

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