Endpoint Protection Small Business Edition

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  • 1.  SEP v12.0.1001.95 Crashes Windows 7 with teefer2.sys BSOD

    Posted Jun 21, 2011 11:33 AM

    I've seen several discussions saying that this problem is solved with V12.0.1001.95 of SEP, but I still get a BSOD about once per week even though V12.0.1001.95 is what I'm using, with a dump refering to teefer2.sys.  I've also tried disabling proactive thread detection, which I read somewhere would fix the issue, but this doesn't seem to have an effect.  I'm using a Dell Inspiron 6400/E1505 with a SSD.  Is there anything else I can try?

     

    Regards,

     

    John



  • 2.  RE: SEP v12.0.1001.95 Crashes Windows 7 with teefer2.sys BSOD

    Posted Jun 21, 2011 12:27 PM

    You should open a case with support. Be prepared to provide a full dump for our engineers to analyze for root cause of the BSOD.

    Online Portal - https://bitly.com/bundles/symconnect/4

    Phone - http://www.symantec.com/business/support/contact_techsupp_static.jsp



  • 3.  RE: SEP v12.0.1001.95 Crashes Windows 7 with teefer2.sys BSOD

    Broadcom Employee
    Posted Jul 13, 2011 06:01 AM

    Please check if the issue persists with the new SEP 12.1 SBE.