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SEP v12.0.1001.95 Crashes Windows 7 with teefer2.sys BSOD

Created: 21 Jun 2011 | 2 comments

I've seen several discussions saying that this problem is solved with V12.0.1001.95 of SEP, but I still get a BSOD about once per week even though V12.0.1001.95 is what I'm using, with a dump refering to teefer2.sys.  I've also tried disabling proactive thread detection, which I read somewhere would fix the issue, but this doesn't seem to have an effect.  I'm using a Dell Inspiron 6400/E1505 with a SSD.  Is there anything else I can try?

Regards,

John

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Thomas K's picture

You should open a case with support. Be prepared to provide a full dump for our engineers to analyze for root cause of the BSOD.

Online Portal - https://bitly.com/bundles/symconnect/4

Phone - http://www.symantec.com/business/support/contact_t...

dcats's picture

Please check if the issue persists with the new SEP 12.1 SBE.