Endpoint Protection

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  • 1.  SEP version 11 does not install on Windows 8.1

    Posted Feb 20, 2014 11:07 AM

    I got the first computer running Windows 8,1 in the company and when I try to install SEP (version 11.0.6300.803) the setup application sends an error "This program has compatibility issues".

    Forther details says SEP has been blocked from running because it might prevent your PC from starting correctly in the future.

    This is the CEO computer and can not be running without antivirus. Please help.



  • 2.  RE: SEP version 11 does not install on Windows 8.1

    Posted Feb 20, 2014 11:10 AM

    11.x is not supported on 8.1. You need to go to 12.1.4, see here:

    About Windows 8 and Symantec Endpoint Protection 12.1

    Note: Windows 8.1 is only supported with Symantec Endpoint Protection 12.1 RU4 and later.



  • 3.  RE: SEP version 11 does not install on Windows 8.1

    Posted Feb 20, 2014 11:11 AM

    SEP 11 does not support windows 8.1.

    SEPM 12.1.4 are first version are support windows 8.1

    Knowledgebase Articles for Symantec Endpoint Protection 12.1.4(RU4)
     

    Edit
     
    You can download SEP unmanaged client for file connect with using your license key
     
     


  • 4.  RE: SEP version 11 does not install on Windows 8.1

    Posted Feb 20, 2014 11:52 PM

    SEP 11x is not supported.

    SEP 12.1.4 is the supported version for Windows 8 and 8.1

    Regards

     



  • 5.  RE: SEP version 11 does not install on Windows 8.1

    Trusted Advisor
    Posted Feb 21, 2014 09:12 AM

    Currently 12.1 RU4 and 12.1 RU4a are the only compatible versions with windows 8.1.

    If your going to upgrade I'd recommend upgrading to 12.1 RU4a as it has a patch for a high vunerability within the SEPM 

    http://www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=&suid=20140213_00 



  • 6.  RE: SEP version 11 does not install on Windows 8.1

    Posted Feb 21, 2014 12:06 PM

    Hi

    Do you still need any more information or else mark as a solution which is suitable for your reported issue

    Regards

     



  • 7.  RE: SEP version 11 does not install on Windows 8.1

    Posted Mar 02, 2014 03:52 PM

    Do you need more assistance with your problem or were you able to get it resolved?

    If you could post an update for followers of this thread that would be most helpful.

    Otherwise, if resolved, you can close the thread out by clicking the "Mark as solution" link at the bottom left on the most helpful post. If multiple posts helped to solve your problem, please click the "Request split solution" link at the bottom left, select the most helpful posts and click the "Submit" button. This will benefit admins looking for a resolution to the same problem.

    Thanks and take care,
    Brian