Endpoint Protection

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  • 1.  SEP11 notification alert with a “An unexpected exception has occurred Invalid log record: String found instead of integer”?

    Posted May 11, 2011 07:03 PM

    SEP version 11.0.6005 notification alert with a “An unexpected exception has occurred

    Invalid log record: String found instead of integer”?

     

    I read the forum, it suggest update all clients to version RU6 or above, that we did already, but still the problem, anybody about this problem?

     

    Thanks



  • 2.  RE: SEP11 notification alert with a “An unexpected exception has occurred Invalid log record: String found instead of integer”?

    Posted May 11, 2011 07:07 PM

    More details from scm-server-0.log:

    2011-05-12 10:29:58.467 SEVERE: Unknown Exception in: com.sygate.scm.server.statereader.lu.StateHandler
    com.sygate.scm.server.logreader.ParseException (7): Invalid log record:  String found instead of integer. 1302736458000

        at com.sygate.scm.server.statereader.lu.StateHandler.readXML(StateHandler.java:143)
        at com.sygate.scm.server.statereader.lu.StateHandler.process(StateHandler.java:92)
        at com.sygate.scm.server.statereader.lu.StateHandler.process(StateHandler.java:77)
        at com.sygate.scm.server.statereader.StateHandlerWorker.processStateData(StateHandlerDispatcher.java:275)
        at com.sygate.scm.server.statereader.StateHandlerWorker.run(StateHandlerDispatcher.java:236)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:619)



  • 3.  RE: SEP11 notification alert with a “An unexpected exception has occurred Invalid log record: String found instead of integer”?

    Trusted Advisor
    Posted May 12, 2011 07:06 AM

    Hello,

    This issue is resolved in Symantec Endpoint Protection 11 Release Update (RU) 6 Maintenance Patch (MP) 2.

    Please Migrate your version to the Latest version of SEP 11.0.6300

     

     
    Symantec Endpoint Protection Manager reports error "Invalid log record: String found instead of integer" after deployment of SEP for Macintosh Clients
     

     

    The Latest version of SEP 11.0.6300 could be downloaded from https://fileconnect.symantec.com

    and Follow the Article:

     

    Migrating to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)
     
     
     


  • 4.  RE: SEP11 notification alert with a “An unexpected exception has occurred Invalid log record: String found instead of integer”?

    Posted May 15, 2011 06:33 PM

    Installed the update on server side, now is waiting all client update to the latest version. I hope it will fix this anoying problem.