Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

SEP11 SEPM RU6 MP3 Reports Wont Load

Updated: 29 Sep 2011 | 3 comments
JGamblin's picture
JGamblin
0 0 Votes
Login to vote
This issue has been solved. See solution.

I updated from SEP11 RU6 MP1 to SEP RU6 MP3 last night and I noticed I was unable to load any reports.

When I click on the report a blank screen comes up with this URL In the bar:

http://localhost:8014/Reporting/Resources/filter_notfound.php?option=1

The SEPM is located on a X64 2008 Server with IE9 and the latest Java.

Any suggestions.

Discussion Filed Under:
, , ,

Comments

John Q.'s picture
02
Jun
2011
1 Vote +1
Login to vote
John Q.
Symantec Employee
Accredited
Certified

SEPM does not fully support

SEPM does not fully support Internet Explorer 9 yet. To fix this problem, you need to add http://locahost to compatibility mode list:

http://www.symantec.com/business/support/index?page=content&id=TECH158284

Mithun Sanghavi's picture
02
Jun
2011
2 Votes +2
Login to vote
Mithun Sanghavi
Technical Support
Accredited

IE9

Hello,

Please check the Following Symantec Articles and Work on the Steps to make the necessary changes provided within:

 

Continuous pop-up windows when opening reports in the Endpoint Protection Manager after upgrading to Internet Explorer 9
 
 
Not able to download and login to the Java remote console when using Internet Explorer 9
 
 
Managed clients no longer receive updates after Internet Explorer 9 install
 
 
Clients cannot get update the definitions from SEPM although the communication is ok.
 
 
 
Hope this would be helpful!!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

SOLUTION
Eduardo Menegalli Nazato's picture
04
Jul
2011
0 Votes 0
Login to vote
Eduardo Menegalli Nazato

At least for me, the same

At least for me, the same problem is now solved thanks to John and Mithun explanation :)

Technical Support

Symantec.com

Store

Community Stats

Total Content Items
Members
270,017