Endpoint Protection

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  • 1.  SEP11 SEPM RU6 MP3 Reports Wont Load

    Posted Jun 02, 2011 09:23 AM

    I updated from SEP11 RU6 MP1 to SEP RU6 MP3 last night and I noticed I was unable to load any reports.

    When I click on the report a blank screen comes up with this URL In the bar:

    http://localhost:8014/Reporting/Resources/filter_notfound.php?option=1

    The SEPM is located on a X64 2008 Server with IE9 and the latest Java.

    Any suggestions.



  • 2.  RE: SEP11 SEPM RU6 MP3 Reports Wont Load

    Posted Jun 02, 2011 10:03 AM

    SEPM does not fully support Internet Explorer 9 yet. To fix this problem, you need to add http://locahost to compatibility mode list:

    http://www.symantec.com/business/support/index?page=content&id=TECH158284



  • 3.  RE: SEP11 SEPM RU6 MP3 Reports Wont Load
    Best Answer

    Trusted Advisor
    Posted Jun 02, 2011 01:50 PM

    Hello,

    Please check the Following Symantec Articles and Work on the Steps to make the necessary changes provided within:

     

    Continuous pop-up windows when opening reports in the Endpoint Protection Manager after upgrading to Internet Explorer 9
     
     
    Not able to download and login to the Java remote console when using Internet Explorer 9
     
     
    Managed clients no longer receive updates after Internet Explorer 9 install
     
     
    Clients cannot get update the definitions from SEPM although the communication is ok.
     
     
     
    Hope this would be helpful!!!


  • 4.  RE: SEP11 SEPM RU6 MP3 Reports Wont Load

    Posted Jul 04, 2011 01:08 PM

    At least for me, the same problem is now solved thanks to John and Mithun explanation :)