SEP11MR4 MP1a: Server System Events: 'An unexpected exception has occurred: ...\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)' and 'Unexpected server error. ErrorCode: 0x10010000'
Updated: 21 May 2010 | 11 comments
Hello,
from SEPM I get following events exactly 14 times:
....\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)
...
An unexpected exception has occurred Unexpected server error. ErrorCode: 0x10010000
What can I do?
What is wrong?
Has anybody a solution for me?
Perhaps you can help me. Thx
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Hi Peter, Can you pls attach
Hi Peter,
Can you pls attach the event log snapshot here for more clarrification..
Thank you.
Rgrds,
SAM
Hi all, thx for your
Hi all,
thx for your replys.
Here are 'more' details (I hope this helps you :-) ):

run management server configuration wizard
Hi,
Check the link below.
http://service1.symantec.com/SUPPORT/ent-security....
You can run management server configuration wizard by start>programs>Symantec Endpoint Protection manager>management server configuration.
....Barkha
back up database
Also, forgot to mention.Its always better you backup the database before runnnig management server wizard.
...Barkha
seems the problen is in
seems the problen is in console...
uninstall Symantec endpoint protection mgr and install console again
Error Code
SEPM Server System Events: 'An unexpected exception has occurred: ...\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)' and 'Unexpected server error. ErrorCode: 0x10010000'
Hi Azhar, Do you have
Hi Azhar,
Do you have internet connection to SEPM?
Configure Proxy if you r using proxy.
I think the server is not able to connect to internet to get the latest Symantec version information.
Regards,
Srinivas H.P.
HCL Infosystems Ltd
Pls check d:\apps\Symantec
Pls check d:\apps\Symantec Endpoint Protection Manager\tomcat\logs\scm-server-0.log file.
Paste the Unknown Exception entry in the log here...
Regards,
Srinivas H.P.
HCL Infosystems Ltd
@Peter
I think you had installed the server by taking the remote console of the server.
Repair & reconfigure the server by taking ILO or Dameware.
Kindly find the below document to resolve your issue. It has resolved my errors.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030509272248
I had migrated all my servers by taking ILO & Dameware to resolve the above error.
Regards...
Ramji Iyyer
Regards...
Ramji Iyyer
Is the issue resolved ?
Hi,
Is the issue resolved ?
Regards
Gersh
Please don't forget to mark your thread solved with whatever answer helped you :)
Cheers
Gersh
Is the issue resolved ?
Hi,
Is the issue resolved ?
Regards
Gersh
Please don't forget to mark your thread solved with whatever answer helped you :)
Cheers
Gersh
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