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SEP11MR4 MP1a: Server System Events: 'An unexpected exception has occurred: ...\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)' and 'Unexpected server error. ErrorCode: 0x10010000'

Created: 15 May 2009 • Updated: 21 May 2010 | 11 comments

Hello,

from SEPM I get following events exactly 14 times:

....\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)

...

An unexpected exception has occurred Unexpected server error. ErrorCode: 0x10010000

What can I do?
What is wrong?
Has anybody a solution for me?

Perhaps you can help me. Thx

Comments 11 CommentsJump to latest comment

Azhar Habib's picture

SEPM  Server System Events: 'An unexpected exception has occurred: ...\Symantec Endpoint Protection Manager\tomcat\temp\null (The system cannot find the file specified)' and 'Unexpected server error. ErrorCode: 0x10010000'

shp's picture

Hi Azhar,

Do you have internet connection to SEPM?

Configure Proxy if you r using proxy.

I think the server is not able to connect to internet to get the latest Symantec version information.

Regards,
Srinivas H.P.
HCL Infosystems Ltd

shp's picture

Pls check d:\apps\Symantec Endpoint Protection Manager\tomcat\logs\scm-server-0.log file.

Paste the Unknown Exception entry in the log here... 

Regards,
Srinivas H.P.
HCL Infosystems Ltd

Ramji Iyyer's picture

I think you had installed the server by taking the remote console of the server.

Repair & reconfigure the server by taking ILO or Dameware.

Kindly find the below document to resolve your issue. It has resolved my errors.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030509272248

I had migrated all my servers by taking ILO &  Dameware to resolve the above error.

Regards...
Ramji Iyyer

Regards...
Ramji Iyyer