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SEPclientOnCluster

Created: 30 Dec 2012 | 4 comments

We have one Windows 2008 R2 two nodes cluster as file server and our SEP server runnning 11.7. Then both nodes have SEP client 11.5 was installed on them now we have upgraded to 11.7, now both nodes and we got the issue that any one of node do not join the cluster, means when one node join cluster and create cluster other cannot join the cluster, is there any issue with SEP 11.7 client on MS cluster

Thanks

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Ajit Jha's picture

Hi

If you are running antivirus software on a cluster, make sure that you exclude these locations from virus scanning:

  • Q:\ (Quorum drive)
  • C:\Windows\Cluster
  • If you are running SQL Server you should refer to the additional recommendations as outlined in the Microsoft KB.

Also check these articles.

http://www.symantec.com/business/support/index?pag...

Installing SEP Client on Cluster Nodes:

http://www.symantec.com/business/support/index?pag...

After installing SEP client on Cluster Node the moving of resources fails

http://www.symantec.com/business/support/index?pag...

 

A partial workaround may be implemented by excluding files based on extension--these types of exclusions are still effective. The Cluster Shared Volumes feature of failover clustering is supported by Microsoft only for use with the Hyper-V server role, so you should be fairly sure of the file types that will be on these volumes:

.vhd
.avhd
.vsv
.xml
.bin
.iso
.vfd
.exp

Regard's

Ajit Jha

Technical Consultant

ASC & STS

.Brian's picture

Installing a Symantec Endpoint Protection (SEP) client to a cluster server

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Chetan Savade's picture

Hi,

According to release notes following issues are fixed in RU7 MP2.

Cluster Server becomes non-responsive
Fix ID:
2228502
Symptom: Cluster Server becomes non-responsive when the server transitions from one node to another.
Solution: Moved the query of the mounted directory of the module out of the network traffic data checking cycle.

Volume Shadow copies fail to be created in a clustered environment after a scheduled scan
Fix ID:
2575285
Symptom: After a scheduled scan, the VSS service can no longer create shadow copies on the mount drive for the mounted volume.
Solution: A problem in how ccScan is integrated with Windows Single-Instance Store (SIS) and its backup was corrected.

Reference: http://www.symantec.com/business/support/index?pag...

 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Chetan Savade's picture

Hi,

Could you please update this thread?

If issue is resolved then don't forget to mark your thread as 'SOLVED' with the answer that best helps you

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<