The Partner Management Console (PMC) and the Hosted Endpoint (SPN) page each have a question mark icon in the upper, right-hand corner of the screen.
If you click on the question mark, a drop-down menu is presented.
Most commonly you have used this to create support tickets for problems that have occurred.
Just this week I learned that if you have suggestions or requests for product improvement, you should use the Feedback option.
Apparentlly these go directly to the developers, not to tech support, so that they can see what people think about what does - and doesn't - work with SEP.cloud.
Having worked previously at Fortune 100 companies, I am certain that the implementation of any request is based on the number, the feasability, the cost, and the time to implement.
However, until I heard about this, I had no idea that we, as Symantec partners, MSPs, and product administrators, could actually influence the features of this product.
Once I found out about this, I unleashed a small blizzard of requests, and (naively) hope that something positive may happen in the future.
Spread the word...