Endpoint Protection

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  • 1.  SEPDashboard

    Posted Feb 18, 2014 01:18 AM

    Hi

    We have SEPM 12.1.4 and on home page dashbaord under "Windows Defination" two informaiton "Latest from Symantec" and "Latest on Manager" what does these option mean and most of time when we opne SEPM console one of them always showing "Information currently is unvaialable" either ot them.

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  • 2.  RE: SEPDashboard

    Posted Feb 18, 2014 01:21 AM

    Have you configure SEPM proxy setting ?

     



  • 3.  RE: SEPDashboard

    Posted Feb 18, 2014 01:22 AM

    Hi

    No, it is required

     

    Thanks

     



  • 4.  RE: SEPDashboard

    Posted Feb 18, 2014 01:25 AM

    latest symantec defintion mean that the current defintion which available on symantec online server

    Latets on manger men that the current defintion which is available on your internal symantec Server

     

    Check the below thread

     

    https://www-secure.symantec.com/connect/forums/latest-symantec-information-not-available

    Windows Latest Symantec Version: Information not available in SEPM homepage

     

    Article:TECH166326  |  Created: 2011-08-03  |  Updated: 2013-06-06  |  Article URL http://www.symantec.com/docs/TECH166326

     



  • 5.  RE: SEPDashboard

    Posted Feb 18, 2014 01:28 AM

    have you manually update virus defination?

    How to Configure the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1

    https://www-secure.symantec.com/connect/articles/how-configure-proxy-settings-symantec-endpoint-protection-manager-sepm-121



  • 6.  RE: SEPDashboard

    Posted Feb 18, 2014 01:44 AM

    Latest from Symantec: Virus defs which is released by Symantec

    Latest on manager: is what your SEPM currently has.

    These information are needed to quick check if your defs are current or running old

    Latest from symantec pulls out information using internet, so make sure that server is configured for proxy

    Now check the Windows Latest Symantec version under Virus Definitions Distribution in the Home tab.

    It should be visible.

    Also, check the IE Enhanced Security -

    1. Launching the Windows Control Panel.
    2. Open Add or Remove programs and click the Add/Remove Windows Components button.
    3. Disable the Internet Explorer Enhanced Security Configuration option, and then click Next.
    4. Upon completion of the Windows Components Wizard, click Finish. You may need to restart the computer for the changes to take effect.


  • 7.  RE: SEPDashboard

    Posted Feb 18, 2014 06:22 AM

    Hi

    Have you configured Proxy ?

    Also if configured can you please try disabling the same and observe

    Regards

     



  • 8.  RE: SEPDashboard

    Posted Feb 18, 2014 11:57 AM

    Hi

    Can you please update on the status

    Regards

     



  • 9.  RE: SEPDashboard

    Posted Feb 19, 2014 01:28 AM

    Please update the thread?