Seperate Helpdesk page / Seperate Categories
Updated: 21 May 2010 | 2 comments
This issue has been solved. See solution.
Hey All,
We have Altiris Helpdesk 6.9 and now wish to have a seperate helpdesk system for staff and students. We like to have a seperate page and categories for both staff and students. Is this possible with one installation or do we need to have seperate instances of the helpdesk installed?
Regards,
Mark
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Hi, To implement a sepreate
Hi,
To implement a sepreate page is possible but very complex.
But! You can't configure the security in this way that you have different categories for staff and student.
You have to use 2 helpdesk systems.
regards,
Eisenkarl
Thought so. Appreciate the
Thought so. Appreciate the response.
Cheers,
Mark
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