Video Screencast Help

Seperate Link

Created: 18 Jun 2013 • Updated: 19 Jun 2013 | 1 comment

Hello,

I am in need of assistance. I have service desk up and running currently. I would like to create a new service desk link that would link to a different department so that they will have their own portal and people can put in service ticket directly to them. Can anyone instruct me on this? Please.

Thanks

Operating Systems:

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brunoyep's picture

Are u Brazilian?

I know a mean to do that by creating a new page and configuring the page to the department, and editing the permissions to deny the access to see this page for other departments.

Regards,

Bruno Bacelar