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SEPM 11.0.2010.25 Installation fails on Windows 7 SP1

Created: 18 Nov 2012 • Updated: 19 Nov 2012 | 2 comments
This issue has been solved. See solution.


One of my customers is running SEPM 11.0.2010.25

On installing SEP on Windows 7 SP1, every time the installation wizard stops with this message ;

"Symantec has detected that there are pending system changes that require a reboot, please reboot the system and return the installation."

Is this a compatability issue ?


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Brɨan's picture

This version is not supported. This is a really old version. 

Check this KB article:

For Win7 SP1, you want to at least install 11 RU7.

Which versions of Symantec Endpoint Protection are supported on Windows 7 SP1 and Windows Server 2008 R2 SP1?
Symantec Endpoint Protection 11.0 Release Update 7 (RU7) and Symantec Endpoint Protection 12.1 or higher is supported on Windows 7 SP1 and Windows Server 2008 R2 SP1. For information on getting the latest release, read the document Obtaining an upgrade or update for Symantec Endpoint Protection 11.x/12.1 or Symantec Network Access Control 11.x.

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