SEPM 11.05 won't update a SEP 11.05 client on Windows 7
Updated: 21 May 2010 | 3 comments
This issue has been solved. See solution.
Hello, this is the first time I have tried to push and run a SEP client from the SEPM on a Windows 7 machine. The software is installed, but is not updating both the Antivirus
and Antispyware definitions (currently September 17th 2009 r21), Network threat protection (currently July 30th 2009 r1) and it says it's waiting for updates for the Proactive Threat protection.
Is anyone running into this problem? I need to be able to manage clients on Windows 7 computers going forward.
Thanks for the help.
-Mike
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are the other clients
are the other clients updating ?
Is the WIndows Firewall turned off on WIn 7 machine ?
on the client go to hlep and Support - troubleshooting
Check if it showing the server name/ip for server name or is it showing offline ?
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Hi and Thanks. The windows
Hi and Thanks.
The windows firwall is turned off and it says that it is being managed by SEP.
On the support and troubleshooting tab it says Server: Self Managed
No other clients to update.
It should not say self managed, because I deplyed it from the SEM on the server.
Maybe, uninstall and try it again?
-Mike
Well..try replace the
Well..try replace the sylink.xml file
copy a Sylink.xml from any working/updating SEP client from
Program FIles\Symantec\Symantec Endpoint Protection\Sylink.xml
then on this machine
go to
Start - Run ...type
smc - stop (enter )
replace the sylink.xml of the other machine on this machine in same directory
Program FIles\Symantec\Symantec Endpoint Protection\Sylink.xml
then again go to Start - Run
smc -start (enter)
The client will have a green dot on it and it will start updating
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
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