Endpoint Protection

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  • 1.  sepm 11.0.6.754

    Posted Feb 18, 2013 01:49 AM

    dear  All,

     

     I need  the download link for SEP 11.0.6.754

    reason: my server crashed and the database backup is of the above version ( using embedded db)

    i am able to get the download link for 11.0.07 ,  but the document says we need to have the SEPM version   and database version to be same for recovery

    kindly help

     

    regards

    K.K



  • 2.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 01:55 AM

    Hello,

     

     

    To download SEPM software (you should have  your serial number from Symantec contract to enter):

    https://fileconnect.symantec.com

    To upgrade just follow these documents:

    Migrating to Symantec Endpoint Protection 11.0 RU6
    http://www.symantec.com/business/support/index?pag...

    Migrating to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)
    http://www.symantec.com/business/support/index?pag...



  • 3.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 02:00 AM

    Hi,

    Try to downlaod

    You can use your product key and download 

    https://fileconnect.symantec.com



  • 4.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 02:16 AM

     I need  the download link for SEP 11.0.6.754?

    https://fileconnect.symantec.com is link for the download. Use the license key to download the software. Below link for download reffer..

    https://www-secure.symantec.com/connect/articles/latest-symantec-endpoint-protection-releases-symantec-endpoint-protection-121-ru2

    i am able to get the download link for 11.0.07 ,  but the document says we need to have the SEPM version   and database version to be same for recovery

    Yes you need to install the same version for DB recovdery and then after that migrate with the latest version. My mention Above link help you in upgrde.



  • 5.  RE: sepm 11.0.6.754

    Broadcom Employee
    Posted Feb 18, 2013 02:18 AM

    fileconnect will always have latest version. contact customer care for the 11.6 version.



  • 6.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 02:23 AM

    You won't be probably able to download RU6 from fileconnect - at this point there will be the only the latest ru7 mp3 to download. Please contact symantec support to get the older versions.



  • 7.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 02:35 AM

    Yes i have seen that this version is not available in file connect.

    For the same version contact with Tech Support

    create a Case OR contact Symantec Technical Support.

    QuickStart Guide - Create and Manage Support Cases in SymWISE

    http://www.symantec.com/docs/HOWTO31132

    How to update a support case and upload diagnostic files with MySupport

    http://www.symantec.com/docs/TECH71023

    OR

    Regional Support Telephone Numbers:

    United States: https://support.broadcom.com (407-357-7600 from outside the United States)

    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

    United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp



  • 8.  RE: sepm 11.0.6.754
    Best Answer

    Trusted Advisor
    Posted Feb 18, 2013 04:00 AM

    Hello,

    Correct. Since you were using SEP 11.0.RU6 and have a Backup of the same version, you may need the same version setup file for restoring the Database. 

    SEP 11.0.RU6 would not be available on Symantec Fileconnect.

    You may need to contact Symantec Technical Support and create a case for Legacy Version of SEP 11.0.RU6

    Check these Steps below:

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_t...

    Hope that helps!!


  • 9.  RE: sepm 11.0.6.754

    Broadcom Employee
    Posted Feb 18, 2013 07:02 AM

    Hi,

    Contact Symantec technical support team is the possible solution.

    Support will provide you required credentials to download software.

    SEP 11.0.RU6 would not be available on Symantec Fileconnect.

    I have one request to upload RU6 MP2 but not sure it's for you or someone else

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_t...



  • 10.  RE: sepm 11.0.6.754

    Posted Feb 18, 2013 12:02 PM

    Yes you required to contact with Technical Support to download the older version of SEPM.