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sepm 11.0.6.754

Created: 17 Feb 2013 • Updated: 19 Feb 2013 | 9 comments
K.K's picture
This issue has been solved. See solution.

dear  All,

 I need  the download link for SEP 11.0.6.754

reason: my server crashed and the database backup is of the above version ( using embedded db)

i am able to get the download link for 11.0.07 ,  but the document says we need to have the SEPM version   and database version to be same for recovery

kindly help

regards

K.K

Comments 9 CommentsJump to latest comment

Ambesh_444's picture

Hello,

To download SEPM software (you should have  your serial number from Symantec contract to enter):

https://fileconnect.symantec.com

To upgrade just follow these documents:

Migrating to Symantec Endpoint Protection 11.0 RU6
http://www.symantec.com/business/support/index?pag...

Migrating to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)
http://www.symantec.com/business/support/index?pag...

Thank& Regards,

Ambesh

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Ashish-Sharma's picture

Hi,

Try to downlaod

You can use your product key and download 

https://fileconnect.symantec.com

Thanks In Advance

Ashish Sharma

Sumit G's picture

 I need  the download link for SEP 11.0.6.754?

https://fileconnect.symantec.com is link for the download. Use the license key to download the software. Below link for download reffer..

https://www-secure.symantec.com/connect/articles/latest-symantec-endpoint-protection-releases-symantec-endpoint-protection-121-ru2

i am able to get the download link for 11.0.07 ,  but the document says we need to have the SEPM version   and database version to be same for recovery

Yes you need to install the same version for DB recovdery and then after that migrate with the latest version. My mention Above link help you in upgrde.

Regards

Sumit G.

pete_4u2002's picture

fileconnect will always have latest version. contact customer care for the 11.6 version.

SebastianZ's picture

You won't be probably able to download RU6 from fileconnect - at this point there will be the only the latest ru7 mp3 to download. Please contact symantec support to get the older versions.

Sumit G's picture

Yes i have seen that this version is not available in file connect.

For the same version contact with Tech Support

create a Case OR contact Symantec Technical Support.

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

OR

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)

Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)

United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Regards

Sumit G.

Mithun Sanghavi's picture

Hello,

Correct. Since you were using SEP 11.0.RU6 and have a Backup of the same version, you may need the same version setup file for restoring the Database. 

SEP 11.0.RU6 would not be available on Symantec Fileconnect.

You may need to contact Symantec Technical Support and create a case for Legacy Version of SEP 11.0.RU6

Check these Steps below:

How to create a new case in MySymantec

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_t...

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
Chetan Savade's picture

Hi,

Contact Symantec technical support team is the possible solution.

Support will provide you required credentials to download software.

SEP 11.0.RU6 would not be available on Symantec Fileconnect.

I have one request to upload RU6 MP2 but not sure it's for you or someone else

How to create a new case in MySymantec

http://www.symantec.com/business/support/index?page=content&id=TECH58873

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_t...

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

consoleadmin's picture

Yes you required to contact with Technical Support to download the older version of SEPM.

Thanks.