SEPM 11.0.7 is up-to-date; most clients are not updated
SEP clients: 11.0.7101.1056 / 11.0.6300.803
SEPM downloads: up-to-date definitions (both 32 and 64 bit)
A large number of clients don't have the latest definitions, most clients are missing up to 7 definition updates. In spite of not having the latest definitions, the client shows that there are no problems detected. When looking at SEP system log, I can see the event Definition File Loaded till december 8, after that, this event don't return. Also new installed clients won't update to the latest definitions.
I tried to manually update a client, but the definitions are still stuck at december 7. The result of the manual update is as follows:
Connecting to liveupdate.symantecliveupdate.com
Downloading catalog file (1 of 3), product up-to-date
Downloading catalog file (2 of 3), product up-to-date
Downloading catalog file (3 of 3), product up-to-date
All of the Symantec products installed on your computer are currently up-to-daate. Remember to check for new updates frequently.
LiveUpdate session is complete
I ran the Symantec Support Tool, but no errors are showed up. I uninstalled/reinstalled the client, even a complete new installation of W7 didn't update. I read some articles, but none helped me to solve this problem, anyone other suggestions?