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SEPM 12 - Back Up Server Certificate

Created: 15 Mar 2013 • Updated: 15 Mar 2013 | 5 comments

I have a new SEPM server that I just setup. I am trying to backup the certificate by when I do I get the error message "Failed to retrieve certificate files from Symantec Endpoint Protection Management server.' I tried generating a new certificate and then backing up but I received the same message. Any ideas?

Operating Systems:

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AjinBabu's picture

Hi,

Which SEP version you are using?

Regards

Ajin

W007's picture

hello,

try to restart sepm server services.

you can take back up below location if you have install in default path C: drive

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup

 

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consoleadmin's picture

Kindly follow to get it
Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager
Article:TECH160736 | Created: 2011-05-24 | Updated: 2012-10-29 | Article URL http://www.symantec.com/docs/TECH160736

Thanks.

SameerU's picture

Hi

Repair the SEPM and retry the extracting the Certificate again

Regards

 

W007's picture

Hello,

Do you need further assistance with this?

 

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