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SEPM 12 detected NetMeeting as CommercialApps.2

  • 1.  SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 03:24 AM

    Client is SEP11 on Windwos 2000.

    Since NetMeeting was detected as CommercialApps.2

    I would like to exclude it in SEPM 12.

    How to do it ?

     

    Thanks



  • 2.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 03:34 AM

    Check these

    How to create an application exception in the Symantec Endpoint Protection Manager

    Article:HOWTO61213  |  Created: 2011-12-07  |  Updated: 2012-03-27  |  Article URL http://www.symantec.com/docs/HOWTO61213
     

    About Symantec Endpoint Protection's CommercialApps Detection

    Article:TECH141977  |  Created: 2010-10-15  |  Updated: 2010-10-15  |  Article URL http://www.symantec.com/docs/TECH141977

    Creating exceptions for Symantec Endpoint Protection

    Article:HOWTO80919  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO80919
     


  • 3.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 03:44 AM
      |   view attached

    but i conldn't find the file in exception list available to add



  • 4.  RE: SEPM 12 detected NetMeeting as CommercialApps.2
    Best Answer

    Posted Aug 13, 2014 03:50 AM

    You can add the application name in exception.

    Read this article to ignore it

    About Symantec Endpoint Protection's CommercialApps Detection

    Article:TECH141977  |  Created: 2010-10-15  |  Updated: 2010-10-15  |  Article URL http://www.symantec.com/docs/TECH141977


  • 5.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 03:50 AM
      |   view attached

    like this ?



  • 6.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 04:11 AM

    Yes.



  • 7.  RE: SEPM 12 detected NetMeeting as CommercialApps.2
    Best Answer



  • 8.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 08:21 PM

    I have added already over 12 hours. But still can't find in application exception list.

    Detected applicaiton can be found in SONAR Logs but not in application exception list.

     

    Please advice.

     

    Thanks



  • 9.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 08:56 PM

    The app will be detected when it runs. Have you started it?



  • 10.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 13, 2014 11:40 PM

    no.... this means added application have to run even added to exclude list ?

    otherwise, it will not appear in the list ?



  • 11.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 14, 2014 01:27 AM

    You can be verify it from registry

    How to Verify if an Endpoint Client has Automatically Excluded an Application or Directory

    Article:TECH105814  |  Created: 2008-01-05  |  Updated: 2011-03-02  |  Article URLhttp://www.symantec.com/docs/TECH10581

    https://www-secure.symantec.com/connect/forums/exceptions-not-propagating-sep-clients 



  • 12.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 14, 2014 02:22 AM

    Try to use the MD5 of this App to get it allowed

    MD5 50ccd022e499fe111d74d139f7e3d117


  • 13.  RE: SEPM 12 detected NetMeeting as CommercialApps.2

    Posted Aug 14, 2014 08:27 AM

    The problem is there may be different hash values so you would have to add each one if that's the case.