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SEPM 12.1 Application and Device Control

Created: 09 Jul 2012 | 3 comments

Hi to everyone;

Recently I have tested to block all USB but allow some specific ones.For this on block section I choose USB for block all of the USB and allow Human interface and some USB Device Id.Most of client use it very good but some clients has problem even I allow human interface devices mouse an keyboards are locked.

How can I solve my problem?

Thanks.

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Mithun Sanghavi's picture

Hello,

Could you please let us know what problems are you facing when you apply the policies?

Check these Articles:

http://www.symantec.com/docs/TECH106304

http://www.symantec.com/docs/TECH175220

http://www.symantec.com/docs/TECH104299

http://www.symantec.com/docs/TECH175220

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

natralli's picture

Hi mithun my problem is even though I allow human intarface on some client their mouse and keyboard also disabled.When this problem occurs how can I determine which device id is using by this mouse or keyboards? So that I can add them allow device.

Thnks.

Mithun Sanghavi's picture

Hello,

There are two ways that devices can be identified in SEP 11.x and 12.1:

  1. by Class ID
  2. by Device ID

Check this Article:

How to Block or Allow Devices in Symantec Endpoint Protection

http://www.symantec.com/docs/TECH175220

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.