SEPM 12.1 fails to start
After about one month of operations, the SEPM 12.1 service suddenly stopped working.
The problem started with a customer of mine notifying me of Symantec Backup Exec 12.5 not working, or she wasn't able to log in to the server. Checking services I noticed that the server was stuck in "starting" mode, and could not be stopped. I noticed that SEPM 12.1 also was stopped, and it could not be restarted. Thinking that these two might be affecting each other I set them both to manual startup in service manager, and rebooted. After reboot BE 12.5 runs fine, but not SEPM. The error message from Event Viewer states that it is Webserver component that can't start.
I notice that SEPM utilizes Apache 18.104.22.168 - the customer already had Apache Tomcat 6 installed on the server at the time of SEPM installation. Could this be the problem?
Anyone had similar problems, or have some recommendations? I'm quite new to both SEPM and BE btw.
Rune Dyrhaug Stoknes