SEPM 12.1 RU1 Does not update
Created: 09 Dec 2012 | Updated: 11 Dec 2012 | 8 comments
This issue has been solved. See solution.
Hi ,
We have 2 QA SEPMs in our environment where there is no internet. So we have to update the SEPM defs daily through the jdb file in a manual process. Today suddenly both the SEPMs are not getting updated with the jdb file.
Could anybody help me find out a solution in order to update defs in SEPM?
Thanks,
Sushanta
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Comments 8 Comments • Jump to latest comment
Are there any errors showing in the log under Admin>>Servers?
SEP Knowledge Base
Endpoint SWAT
I checked it but no..
When you drop the jdb file in the inbox folder, does it disappear?
SEP Knowledge Base
Endpoint SWAT
it should disappear, if it is not. can you try restarting the SEPM service and place jdb file under incling folder and tell us if it resolves the problem?
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
As Pete, rightly suggested reboot is a good option, in case if still the definitions are not getting updated please provide log.liveupdate
Hello,
I agree with Pete. Try rebooting the server and try applying the .jdb again.
Incase, if the issue is still not getting resolved, please upload us the log.liveupdate.
Secondly, Why not use the Symantec Liveupdate Administrator?
Here you would be able to update more than 20 machines in one go and that too automatically.
LiveUpdate Administrator (LUA) creates a local repository of the content and product updates available on the public LiveUpdate (LU) servers. Under the right circumstances, LUA can be used to minimize the amount of external bandwidth needed to update Symantec products in large, highly centralized networks.
The main reasons for installing LUA are:
Check these Articles:
When to use LiveUpdate Administrator
http://www.symantec.com/docs/TECH154896
Best Practices for LiveUpdate Administrator (LUA) 2.x
http://www.symantec.com/docs/TECH93409
How to obtain the latest version of Symantec LiveUpdate Administrator (LUA) 2.x
http://www.symantec.com/docs/TECH134809
Installing and Configuring LiveUpdate Administrator (LUA)
http://www.symantec.com/docs/TECH102701
LiveUpdate Administrator 2.x and Symantec Endpoint Protection Manager on the same computer
http://www.symantec.com/docs/TECH105076
Hope that helps!!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Thanks Guys...Rebooting helped updating the server..
awesome :-)
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
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