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Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

Migration User

Migration UserJul 15, 2013 03:54 AM

Migration User

Migration UserJul 16, 2013 10:46 AM

  • 1.  Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 03:34 AM

    Hi All,

    Someone can help me ? i just want know if SEPM 12.1 RU1 support 12.1.2 client  running under Windows 8 ?

    Best Regards.

     



  • 2.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Broadcom Employee
    Posted Jul 15, 2013 03:39 AM

    it supports . however as a best practise upgrade the SEPM to latest version i.e. 12.1 ru3 becuase of the existing vulnerability.

    http://www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=&suid=20130618_00



  • 3.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Broadcom Employee
    Posted Jul 15, 2013 03:40 AM

    check this link

    Managing Symantec Endpoint Protection 12.1 RU2 clients with earlier version managers

    Article:TECH200234  |  Created: 2012-11-28  |  Updated: 2012-11-28  |  Article URL http://www.symantec.com/docs/TECH200234

     



  • 4.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 03:54 AM

    Thanks for your answer !



  • 5.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 04:45 AM

    Hi Charry,

    Thanks for confirmation, Please mark as a solution if your problem id resolved.



  • 6.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 05:36 AM

    Hi

    Its supported but its always better to have the latest version i.e SEP 12.1.3

    Regards

     



  • 7.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Trusted Advisor
    Posted Jul 15, 2013 06:02 AM

    Hello,

    Yes. I agree.

    SEP 12.1 RU2 Windows clients can be managed by any SEPM of version 12.1 or higher. SEP 12.1 RU2 Windows clients cannot be managed by SEPM 11.x.

    It is recommended to keep consistency with SEP 12.1 in the organization. The Current Latest version is SEP 12.1 RU3.

    If you are planning to upgrade or migrate to Symantec Endpoint Protection 12.1.3, please take a look at the latest how-to article created by our very own SEP content council team.

    Best practices for upgrading to Symantec Endpoint Protection 12.1.x

    http://www.symantec.com/business/support/index?page=content&id=TECH163700

    For more - Check these BLOG's:

    1) Latest Symantec Endpoint Protection Released - SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru3

    2) What's new with Latest Symantec Endpoint Protection SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/whats-new-latest-symantec-endpoint-protection-sep-121ru3

    3) Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU3

    https://www-secure.symantec.com/connect/blogs/knowledgebase-articles-symantec-endpoint-protection-121-ru3

    Hope that helps!!



  • 8.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8
    Best Answer

    Posted Jul 15, 2013 06:24 AM

    Yes clients are supported by 12.1 ru2 mp1, if you are upgrading your version then try with 12.1.3.

    This is latest version introduce by symantec. A lot of fix and feture upgrade in this version.

    New fixes and features in Symantec Endpoint Protection 12.1.3

     

    Article:TECH206828  |  Created: 2013-06-03  |  Updated: 2013-06-18  |  Article URL http://www.symantec.com/docs/TECH206828

    Upgrading or migrating to Symantec Endpoint Protection 12.1.3 (RU3)

     

    Article:TECH206823  |  Created: 2013-06-03  |  Updated: 2013-06-06  |  Article URL http://www.symantec.com/docs/TECH206823

    Best practices for upgrading to the latest version of Symantec Endpoint Protection 12.1.x

     

    Article:TECH163700  |  Created: 2011-06-30  |  Updated: 2013-07-13  |  Article URL http://www.symantec.com/docs/TECH163700

     



  • 9.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 08:37 AM

    Hi All,

    When i'm trying to install it on Windows 8, this message appears :

    Error.png

    I can't deploy the SEP Client 12.1 RU2 from SEPM because i have SEPM 12.1 RU1 version. Please can you help me ?

    Thanks for your answers.



  • 10.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Trusted Advisor
    Posted Jul 15, 2013 08:56 AM

    Hello,

    In your case, it is important to have the SEP 12.1 RU2 client package imported on the SEPM 12.1 RU1 version.

    I am not sure if you have imported the SEP 12.1RU2 package on SEPM 12.1 RU1.

    In order to import the SEP 12.1 RU2 package, you may need the Symantec Endpoint Protection 12.1. RU2 DVD for which you may need to contact Symantec Technical Support as this is now not available on :

    https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

    and once you have the Symantec Endpoint Protection 12.1. RU2 DVD, you would have to follow the steps provided in the article below:

    How to manually import client packages into Endpoint Protection Manager (SEPM)

    http://www.symantec.com/docs/TECH122824

     

    I would recommend you to download the Symantec Endpoint Protection 12.1. RU3 DVD instead and migrate the SEPM to latest version of SEPM 12.1 RU3 which may assist you installing SEP 12.1 RU3 clients.

    Hope that helps!!

     



  • 11.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 08:57 AM

    You can import the RU2 package into the SEPM

    How to manually import client packages into Endpoint Protection Manager (SEPM)

    Article:TECH122824  |  Created: 2010-01-29  |  Updated: 2013-04-26  |  Article URL http://www.symantec.com/docs/TECH122824

     



  • 12.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 12:26 PM

    Hi All,

    manually import client packages into Endpoint Protection Manager (SEPM) and i add the policy settings of my enterprise, the package runs very well in the computer client after exporting, in the server i can also see this computer running Windows 8 but this message appear in the client computer when i try to lunch SEP Client :

    Error_0.png

     

    All SEP's services are desabled when i try to enable manually.

    Regards.



  • 13.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Broadcom Employee
    Posted Jul 15, 2013 12:41 PM

    doesnt restarting the services help?

    are you trying using admin account?



  • 14.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8
    Best Answer

    Posted Jul 15, 2013 12:45 PM

    from your earlier screen shot, install the client as Unmanged mode

    reboot

    check if services are starting fine, if yes then copy the sylink and make it managed

    http://www.symantec.com/business/support/index?page=content&id=TECH157585



  • 15.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 15, 2013 04:01 PM

    Ok let me check and i'll revert to you once done. Thanks again



  • 16.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 16, 2013 06:13 AM

    Hi Rafeeq,

    It's working after following yours advices. Many Thanks.

    Regards.



  • 17.  RE: Is that SEPM 12.1 RU1 support 12.1.2 client running under Windows 8

    Posted Jul 16, 2013 10:46 AM

    Thanks to all for your help. ;)