Endpoint Protection

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  • 1.  SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 23, 2014 07:29 PM

    We are operating SEPM on Server 2008 and every time we log into SEPM it can take over 45mins to open and is slowing down the network.

    I have followed the proceedur to shrink the Embedded Database and all this did was slow down the system even more.

    Any assistance would be appreciated. Thank you. 



  • 2.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 23, 2014 07:31 PM
    What are the specs of the box? What process is taking up the CPU? Is it constant or all the time?


  • 3.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 23, 2014 07:46 PM

    CPU operates on avg around 1% to 30% varable, Physical Memory 42%

    I have notice that Symantec Live Update is running too long - approx 2hrs then boms out.

    After I shrinked the Embedded Database file Sizes are:

    sem5.db 5,320,016 KB

    sem5.log 1,134,272KB

     

    Prior to shinking the Embedded Database file Sizes were:

    sem5.db 7,723,658 KB

    sem5.log 497,856 KB

    The sem5.db has reduced in size but the sem5.log has increased in size.

     



  • 4.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 23, 2014 08:10 PM

    I have finally been able to login the SEPM Console and checked on the Liveupdate, it started at 3:45am and finished successfully at 10:58am...I presume this is causing the system to slow down,

    Anyway of fixing this issue.



  • 5.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow
    Best Answer

    Posted Oct 23, 2014 10:10 PM

    Have you considered getting to the latest version, 12.1.5?

    Upgrading or migrating to Symantec Endpoint Protection 12.1.5



  • 6.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 24, 2014 05:09 PM

    I will plan out the Mirgration and upgrade to SEP 12.1.5 and monitor.



  • 7.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 27, 2014 04:45 PM

    Thank you for your assistance...SEP 12.1.5 is awesome.

    Migrated over the weekend and I can't believe how much disk space was cleared and the improved performance.  The issues that we were having are now rectified and our Server / Network performance has improved.

    It was worth upgrading even thou the installation took a very long time.



  • 8.  RE: SEPM 12.1 RU4 is taking over 45mins to open...very slow

    Posted Oct 27, 2014 04:57 PM

    It was one time only thing for 12.1.5. Subsequent install should be much shorter.