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SEPM 12.1.5 Upgrading database schema fail.

  • 1.  SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:14 AM
      |   view attached

    Hi,

     

    When doing update SEP 12.1.4 to SEP 12.1.5 everything is fine but as you see on picture, database schema migration step doing fail when it comes to 2%, 

     

    Please see attached picture and log.

    180px_symantec2.JPG

     

     

     

    Best Regards.

    Attachment(s)

    txt
    sepdatabaseerror.txt   106 KB 1 version


  • 2.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:18 AM

    You can reboot and try running the upgrade.bat file from the bin directory on the SEPM (c:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin)



  • 3.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:25 AM

    Hi, already try this but same error. 



  • 4.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Broadcom Employee
    Posted Mar 03, 2015 09:28 AM

    open a support ticket .

    the issue seems to be becuase of the invalid stored procedure..

    2015-02-25 15:45:52.914 THREAD 19 SEVERE: java.sql.SQLException: Invalid object name 'S_UPDATE_VIRUS_CATEGORY'.



  • 5.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:31 AM

    Hi, 

    Already opened but 5-6 days not answered. 

    Ticket number: 08307449 

    I still waiting ticket answer.

     

    Best Regards.



  • 6.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:31 AM

    Best to open a case as there are issues in the db schema per the log



  • 7.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 03, 2015 09:31 AM

    Follow this document and try

    Migration to Endpoint Protection Manager 12.1.4 (RU4) MP1 fails when size of filegroup FG_CONTENT is greater than 30000 MB

    http://www.symantec.com/business/support/index?page=content&id=TECH216465



  • 8.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Trusted Advisor
    Posted Mar 03, 2015 09:33 AM

    Hello,

    This is similar to this same error when upgrading SEPM 12.1.4mp1a

    Migration of the Symantec Endpoint Protection Manager to 12.1 RU4 MP1 fails when the FG_CONTENT group's size is greater than 30000MB

    Article:TECH216465  | Created: 2014-04-07  | Updated: 2014-04-14  | Article URLhttp://www.symantec.com/docs/TECH216465

    See sumit G Comments

    https://www-secure.symantec.com/connect/forums/upgrade-sep-manager-ru4-mp1a-failed#comment-10082931

    Hope that helps!!



  • 9.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 04, 2015 04:01 AM

    Nope didnt work, still same error. Any other suggest ?



  • 10.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 04, 2015 08:13 AM

    Open a support case.



  • 11.  RE: SEPM 12.1.5 Upgrading database schema fail.

    Posted Mar 04, 2015 08:22 AM

    Thank you all, i will wait for support case answer. If finish well i will write here. 

     

    Best Regards.



  • 12.  RE: SEPM 12.1.5 Upgrading database schema fail.
    Best Answer

    Posted Apr 02, 2015 09:57 AM

    Hi all,

    At least my problem is solved. 

    On the database server we do below query's. 

    ALTER SCHEMA dbo TRANSFER db_owner.S_UPDATE_VIRUS_CATEGORY;
    ALTER SCHEMA dbo TRANSFER db_owner.SEM_AV_SUMMARY_RISK_DIST;
    ALTER SCHEMA dbo TRANSFER db_owner.SEM_HOMEPAGE_UNMANAGED_DISTINCT_MACHINES;
    ALTER SCHEMA dbo TRANSFER db_owner.V_HPP_APPLICATION_RISK;