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SEPM 12.2 Critical Erro FIPSmode.vbs

Created: 18 Feb 2013 | Updated: 25 Feb 2013 | 18 comments
Ahmed Mostafa Hassabo's picture
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This issue has been solved. See solution.

I have Windows server 2003 enterprise Edidation with service pack 2  this server installed on it Symantec backup exec 2012 

when try to Install symantec Endpoint manager 12.2 on same server if give me  Critical error  as the Screen shoot

Script :C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin\FIPSMode.vbs

Erro: Critcal Erro

.

i try to uninstall the liveupdate for symantec backup exec  and install SEPM12..2 but i have the same error

what this mean ? and how can i resolve it 

 

 

Comments 18 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

This can be caused by corrupt WMI components.

I would request you to check this Article and follow the steps:

http://social.technet.microsoft.com/Forums/en-IE/winservergen/thread/96ef98d1-0de1-4fa9-b322-bf150c82cd46

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a

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Brian81's picture

Seems more like an issue unrelated to SEPM. Is this machine fully patched?

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Ahmed Mostafa Hassabo's picture

@Mithun Sanghavi i try your article and repair the WMi but i still have same issue 

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Ahmed Mostafa Hassabo's picture

@Brian81 what you mean by fully patched ?

this server has windows  lisensed ..

let me konw how to check if full patched or not ?

 

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Brian81's picture

Fully patched meaning all the latest updates from Microsoft for the OS.

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Chetan Savade's picture

Hi,

This can occur due to a system level security policy lockdown.

Ensure that scrrun.dll is present in %systemroot%/system32.

To make sure it is registered with the OS, run the following command line:
    regsvr32 c:\windows\system32\scrrun.dll

Also, register wscript again with the command line:
    wscript -regserver

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

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Ahmed Mostafa Hassabo's picture

Dear Chetan Savade

i use your steps and alos make sfc /scannow but still have same erro

 

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Ahmed Mostafa Hassabo's picture

@Brian81 the server is Full patched 

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Rafeeq's picture

Hi Ahmed Follow this document and enable the scripting

http://social.technet.microsoft.com/Forums/en/ITCG...

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

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Ahmed Mostafa Hassabo's picture

Dear @Rafeeq 

i run the script and it return

 

C:\>cscript fsotest.vbs
Microsoft (R) Windows Script Host Version 5.6
Copyright (C) Microsoft Corporation 1996-2001. All rights reserved.
 
FullName: C:\WINDOWS\system32\cscript.exe
Name: Windows Script Host
Path: C:\WINDOWS\system32
ScriptFullName: C:\fsotest.vbs
ScriptName: fsotest.vbs
Version: 5.6
GetAbsolutePathName: C:\

no error and register the all dll successfully but still have same issue  

 

 

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Ahmed Mostafa Hassabo's picture

Dear Rafeeq

i run the script and return no erro and register the dll successfully but still have same issue and erro 

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Rafeeq's picture

can you try installing it on D drive.?

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

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Ahmed Mostafa Hassabo's picture

@rafeeq same issue i try to D drive 

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Rafeeq's picture

Hello Ahmed

can you try updating the script version and then run the install

http://www.microsoft.com/en-us/download/details.as...

and also please post the sepm_inst.log

http://www.microsoft.com/en-us/download/details.as...

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

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Ashish-Sharma's picture

Hi,

Testing Purpose Can you you try different system or server .if same issue occured may be installation media not proper.

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents  

 

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Ahmed Mostafa Hassabo's picture

@A@shish

i try the same source on different server but it work noraml 

it seem that there are somthing need to be alter on SEPM server 

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Ahmed Mostafa Hassabo's picture

i try to repair the windows   and  after that I install the SEPM without any problem

SOLUTION
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