HI Nycspark,

A couple questions--- is this SEP 11 or the SEP 12 Small Business Edition?  Are you using an embedded database or a MS SQL database?  Finally, any chance of a screenshot?

I have seen cases where there is a delay ("Loading...") and eventual time-out when the SEPM tries to retrieve tens of thousands of records from a remote MS SQL server and process them into a pie chart   Those happen in the Reports tab.  If your SEPM is new, though, I doubt you'd already have a huge amount of data.....

Others in the forum may have encountered exactly what you are seeing.  If not, Technical Support will know what logs to look into "under the hood" to find out exactly ehere the problem is.  I've no doubt you'll get it working poroperly in short order.

Thanks and best regards,

Mick

Do you see any Event 5159 in the event viewer. If yes then its a permission issue

This is a permission issue when logged in as domain administrator

Right click on the SEPM icon and select "Run as Administrator" then log into the SEPM and check whether you are able to get reports.

Try this as well

Disable Content Advisor of IE.
1. Open IE > Tools > Internet Options.
2. Move to "Content" tab then click "Disable" to disable Content Advisor.

Hope this helps

Adjust the Symantec Endpoint Protection Manager heap size:
Click Start> Run.
In the Run dialog box, type regedit
Press Enter.
Locate the following registry key:
HKLM\SYSTEM\CurrentControlSet\Services\semsrv\Parameters\

Locate the following keys:
JVM Option Number 0
JVM Option Number 1

Create a 1 GB static heap, set: "JVM Option Number 0" to "-Xms512m", and set "JVM Option Number 1" to "-Xmx1024m".
Close Regedit.
Click Start> Settings> Control Panel> Administrative Tools
In the Services dialog box, right-click Symantec Endpoint Protection Manager, and then click Restart.