SEPM and SEP 11 uninstall crashed SBS2008 RRAS
Created: 11 Feb 2013 | Updated: 11 Feb 2013 | 3 comments
This issue has been solved. See solution.
Hello @ll
After removing SEPM from programs under control panel the server crashed. We had to remove also the NIC to make work again the server. We googled around the web and found, that we are not alone with this issue.
After investigating and houres of troubleshooting, we are still not able to get work PPTP VPN through the console. Also the workaround from Microsoft did not help by activating IPv6 or deactivating it.
So, what does Symantec say about this? Any fixes out there or workarounds?
By trying to start the RRAS Service we receive: The Service has an errorcode 8007042a .
We found a solution. The file Ipm...dll still exists..
Greetings
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HI,
It's best bet you can contact to symantec support.
How to create a new case in MySupport
http://www.symantec.com/docs/TECH58873
How to Create and Validate a SymAccount for using Symantec's MySupport
http://www.symantec.com/docs/HOWTO31127
How to update a support case and upload diagnostic files with MySupport
http://www.symantec.com/docs/TECH71023
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hello,
Did you contact Symantec Technical Support??
If yes, please provide me your Case # and let me check the same.
What version of SEP 11.x were you running?
If not, please create a case with Symantec Technical Support Team.
How to create a new case in MySymantec
http://www.symantec.com/business/support/index?page=content&id=TECH58873
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
Additional contact numbers: http://www.symantec.com/business/support/contact_t...
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hello there
I have to open a case.. It seem's to be a serious problem..
Thanks for your fast answer.
Greetings.
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