Moving this thread to SEP 11/Av forum.

Hi,

Kindly let us know how you created the package for installation. Secondly are you able to see the group structure which you had before the ugprade?

Regards,

Just created them by going to admin -> install packages.
Right clicked the 11.0.4202.75 client and selected export. 

Exported it as an managed client, and marked a group where to put these clients in. These clients are in computer mode.

I can see the group structure as before, so no problems here. Also all the old clients are there.

Did you check communication between client and server...
Check this link.. for troubleshooting step....
https://www-secure.symantec.com/connect/articles/t...

Whether your client are having Green dot...? What is the Server name and group showed in client... Check the firewall settings....

Try to search the client ip address in the server.... Go to My company--> Search clients-->Select ip address from the "search field".

They have a green dot yes.

Where can I see the SEPM servername on the client  ?

If I search I cannot find the client.

Open SEP client...
Click on Help and support(Left top)---> select troubleshooting....

Manage---> you will find server name and client group....

Yup, it looks correct. It also shows the group that the client is listed in, but the SEPM does not show the client!
Very very strange.

Similar issue here.
Some clients are not visible in the console allthough SEP is correctly installed. When we do a search on that particular client we can find it. So the client is in the database but not all views are seeing this client. Very weird.
Also the views are not consistent: in the view 'protection technology' we aren't seeing clients that are visible in the view 'client status' and I should expect that the number of clients you see should be identical in both views.
Also MR4 MP2

One small difference. If I search for the client I cannot find it.

After some research I've found what's wrong for my case.
In the dialogbox "set display filter for fat clients" you have the option to choose how many clients you like to see on one page.
Allthough you can enter a value up to 5000 you never see more than 1000 clients!!
I think this is a bug.
Workaround: never enter a value more than 1000 in the box "Maximum number of clients displayed per page".

Would MR5 fix this issue ? I can see that I am far the only one with this problem !

The problem does indeed still exists with the MR5 !
Not good.

Any help would be appriciated.

Tried to replace the sylink file, still not working.

I am starting to believe that it has something do to with the SEPM database.

Anyone got a clue to my issue ?

I found out now, that if I open the clients on the computers that are having this problem, and go to troubleshooting, it will show the IP of the SEPM and not the servername. The clients that are working correctly, it shows the servername, and NOT the ipaddress of the SEPM.

run the sylink watcher on the client machine and pass on the result here.

Is it this one ?
https://www-secure.symantec.com/connect/downloads/...

yes, download the tool and run on the client machine having the issue.

Solution !
https://www-secure.symantec.com/connect/forums/tro...