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SEPM can't add Total Computers

Created: 01 Feb 2008 • Updated: 02 Mar 2009

We've just installed EP on 5 clients. Because of initial issues with SEPM we installed the clients unmanaged directly from the CD, then went back and converted them to managed with sylink.xml from the SEPM server and syDrop.exe.

For most features  the SEPM console security status display correctly reports 5 Total Computers. But it reports 4 total computers under Auto-Protect Failure when it should report 5. It reports 2 Total Computers under Firewall Failures.

Also we have a red flag on intrusion Prevention Signatures Failures, 3 out of 5 report Out of Date signatures, yet we've run LiveUpdate manually on all systems??

Any ideas would be appreciated, I'm going to look like an idiot after convincing my client to convert from TrendMicro because of the EP managed features if I can't get the management console to display correct totals.

Thanks!!