how is SEPM configured to get the updates ,from liveupdate or internal liveupdate server?

what is the SEPM version?

Goto Control panel 

Select symantec liveupdate icon

Goto General settings tab configure the mode interactive & Error support- Enhanced

Goto run command type luall.exe

It will throw an error message.

Let us know what is the error message.

We will proceed accordingly

Any proxy in place?

Any errors showing when running LiveUpdate from the SEPM?

Check space on C: to ensure there is enough

Dear All

No Using Proxy in this place

I'm using version 11.0.6300.803 

I run LiveUpdate on SEPM Manager and have error message as blow:

Dear pete_4u2002

when i do following steps in link that you provide

http://www.symantec.com/business/support/index?pag...

My SEPM Server running Windows 2008 and when I uninstall LiveUpdate, I don't see these files C:\ProgramData\Symantec\LiveUpdate\Product.Inventory.LiveUpdate and Settings.LiveUpdate 

How to do next ?

I registered the SEPM with Livepdate with command lucatalog.exe -update, 

Then i do repair but not OK

Hi Hungnqvn,

Please share wich version of SEPM you have installed..?

Please find this treads.....

http://www.symantec.com/business/support/index?page=content&id=TECH166923&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1353582391638jyK86tVtP7CxsP0YvhU1B2MApqmt1l0iVIkTd.

What version of SEPM 12.1 are you running? Please provide us the entire Version number.

http://www.symantec.com/docs/TECH183178

How to Configure the Proxy settings in the Symantec Endpoint Protection Manager (SEPM) 12.1

https://www-secure.symantec.com/connect/articles/how-configure-proxy-settings-symantec-endpoint-protection-manager-sepm-121

Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart

http://www.symantec.com/docs/TECH95790

What the current error message reflect while running LUALL command

Hello,

Could you please upload the Log.liveupdate from the current machine to understand the root cause?

<Drive>:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Log.LiveUpdate

Could you once again confirm the SEPM version?

Symantec have policy that deny to post link here? I uploaded log file to  mediafire.com, then post this link here but not OK

I'm using SEPM version 11.0.6300

How to open log.liveupdate file ?

you can post as an attachment here. This file can be opened in notepad.

I send you attached file , pls extract this .7z file

Tks !

is the client on this machine is having LU enabled?

if not then the SPEM is updating or did you run manually?

The LiveUpdate session ran in Silent Mode. LiveUpdate found 2 updates available, of which 2 were installed and 0 failed to install. The LiveUpdate session exited with a return code of 1800, Success