Endpoint Protection

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  • 1.  [SEPM] Certificate acknowledgement prompt at logon

    Posted Oct 14, 2015 11:29 AM

    Hi all,

     

    I have upgraded 2 SEPM servers from 12.1 RU4 to RU6 MP1a.

    Everything went ok, no problem.

    Now I've exited the console and I want to logon again.

    Before login, the console tells me that the certificate is not in the store and prompts me for the acknowledgement.

    Where does this come from ?

    I suppose there's no security problem but I don't understand why I'm prompted today ?

    Last year I've upgraded from RU1 to RU4 and I don't remember having had this annoyance.

    Thanks for your answers.

    Luc



  • 2.  RE: [SEPM] Certificate acknowledgement prompt at logon

    Posted Oct 14, 2015 11:33 AM

    Have you tried re-importing the cert into your browser?

    How to install the certificate for Symantec Endpoint Protection Manager or Protection Center for web console access



  • 3.  RE: [SEPM] Certificate acknowledgement prompt at logon

    Posted Oct 14, 2015 11:36 AM

    No and my problem occurs when using Java console.



  • 4.  RE: [SEPM] Certificate acknowledgement prompt at logon

    Posted Oct 14, 2015 11:37 AM

    Download the new cert from http://yourSEPM:9090 and re-import into your browser.