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SEPM client restarts incorrectly reporting

  • 1.  SEPM client restarts incorrectly reporting

    Trusted Advisor
    Posted Jul 01, 2016 04:23 AM

    Why does the SEPM clients page incorrectly report machines needing a reboot on the clients page? 

    On the clients page states on multiple machines Restarts = No yet when I drill into it clearly states the machine requires a reboot. Only way then to see all machines that require a reboot in that group without clicking into each one is then to pull off a status export and filter on machines that require a reboot.

    Why is the reporting on the client page and actual request for a reboot inconsistent? This has been on every SEP version including the latest 12.1 RU6 MP5.

    180px_Restarts.jpg



  • 2.  RE: SEPM client restarts incorrectly reporting

    Trusted Advisor
    Posted Jul 01, 2016 04:32 AM

    Restarts_0.jpg



  • 3.  RE: SEPM client restarts incorrectly reporting

    Posted Jul 01, 2016 08:24 AM

    I'm not seeing that:

    1_20.JPG

     

    2_15.JPG



  • 4.  RE: SEPM client restarts incorrectly reporting

    Trusted Advisor
    Posted Jul 04, 2016 04:40 AM

    yeah intially comes up saying needs a restart but if you leave the machines about a week without restarting eventually the required restart on the clients view changes to no but when you dig into the client it still says it needs a restart it's odd.