SEPM Console Connection Issues from Remote Computers after Upgrade
Yesterday we upgraded to SEP 12.1.2. The upgrade went well, but since the upgrade the SEPM console on remote computers is having an issue connecting to the server. They will show a failed to connnect to the server error (ErrorCode: 0x80020000) and then connect. But, after connecting the reporting screens (Home, Monitor, Reports) fail to load, but the Policies, Clients and Admin screens load fine. I thought it might have been related to Java due to the changes to make this compatible with Java 7, so we tried redownloading the console, but this did not work either.
I was able to get this working by using the IP address instead of the DNS name of the server, but it is strange that this worked fine before the upgrade using the DNS name. The console works fine on the SEPMs, only remote machines have the issue. Has anyone else experienced this? We have about 30 limited administrators who do not have access to RDP into the SEPMs, so having the console working on remote machines is definitely helpful.