Endpoint Protection Small Business Edition

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  • 1.  SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 10:32 AM

    Starting today when I log into SEPM, the Monitors and Reports screens are blank. It appears I was taken off as an administrator for the server the SEPM console is on. Is it a requirement for a user to be an administrator / run SEPM console as an admninistrator for all functionality to work? Is there a way around this since it appears my company is trying to limit the number of administrators on systems?  Thanks.



  • 2.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 10:50 AM

    have you check remotely ?

    have you received any error ?

    Home, Monitors, and Reports tabs are blank in the Symantec Endpoint Protection Manager Remote Console

    Article:TECH103832 | Created: 2008-01-01 | Updated: 2009-01-11 | Article URL http://www.symantec.com/docs/TECH103832

    Symantec Endpoint Protection Manager: Home, Reports, and Monitor pages are blank and no error messages are displayed

    Article:TECH103156 | Created: 2007-01-22 | Updated: 2011-03-28 | Article URL http://www.symantec.com/docs/TECH103156


  • 3.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 11:07 AM

    What do you mean by 'have you check remotely'?

     

    I received one error. When I left up the blank screen in Reports after about ten minutes I got a script error.



  • 4.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 11:07 AM

    That shouldn't matter. What is your exact version?



  • 5.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 11:08 AM

    The version is 12.1.4023.4080



  • 6.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 11:09 AM

    How are you accessing the SEPM console. Locally, remote console, or web console?



  • 7.  RE: SEPM Console Monitors and Reports Screens Blank

    Posted Feb 25, 2015 11:58 AM

    I RDP to the server SEPM is on and launch the console from there.