SEPM Console problems
Updated: 21 May 2010 | 5 comments
This issue has been solved. See solution.
Hello,
We just upgraded our server from SEP 11.0.3 to 11.0.5. Everthing on the server is running fine. When I went into my management console installed on my client it told me I needed to update. I went to http://servername:9090 and it pulled the installation files. Now when I launch the management console it opens, asks for my password, flashs the start screen for the console and then goes back to the login screen. I've tried uninstall reinstall but this has not worked.
Does anyone have any ideas on how to fix it? The management console running on my server is working fine.
Thank you!!!
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Comments
Uninstall Java from the
Uninstall Java from the client and then try http://servername:9090
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Might be java
Might be java conflict
Uninstall Java Remote console un-install Java
copyjre-6u14-windows-i586.exe from SEPM server from this location
Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\clientpkg
Then again try installing the remote console.
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Are you blocking port 8443?
Are you blocking port 8443? HTTPS communication runs on port 8443 between the remote management console and the SEPM manager. All login information and administrative communication takes place using this secure port.
http://service1.symantec.com/support/ent-security....
Not sure if this appies to
Not sure if this appies to you, but take a look.
https://www-secure.symantec.com/connect/forums/ru-...
Thomas
Thanks Cycletech -
Thanks Cycletech - Changing the Java network settings is what fixed it!!!!!
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