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SEPM console - Scan Failures

Created: 30 Nov 2009 • Updated: 21 May 2010 | 3 comments
This issue has been solved. See solution.

Hi Gang,

I have deployed SEP client to approx 80 servers. 

At the SEPM console Security Status I am getting the big red cross because of 'Scan Failures'

Our policy for servers is not to schedule scans (active or full), this is becuase we have several Citrix and TS servers and need scheduled scans switched off.

The following shows exactly the problem I have:

Scan Failures

Computers not Recently Scanned: 39
Total Computers: 79
Failure Ratio: 49%
Maximum Acceptable Failure Ratio: 10%

My questions are:

Can I disable Scan Failures?
Can I increase Maximum Acceptable Failure Ratio to 100%?

Thanks

Comments 3 CommentsJump to latest comment

sandeep_sali's picture

I hope this helps.

Maximum acceptable failure ratio.JPG

Thanks & Regards

Sandeep C Sali

SOLUTION
sandeep_sali's picture

Symantec Endpoint Protection scan tuning options

http://service1.symantec.com/SUPPORT/ent-security....

Thanks & Regards

Sandeep C Sali

daveinspace's picture

Thanks Sandip, great!

I had not configured the preferences.