Endpoint Protection

Hi

After we upgraded our SEPM to (11.0.7300.1294) I am experiences problems with the SEPM console session it is disconnecting randomly, it leaves me at the login screen. I have reinstalled and have repaired. It worked fine before with version (11.0.7101.1056).

standard port used 8443 it stays logged in for a short time before server connection error message. Normally if i try to do something like click client icon.it then disconnects and returns me to the login screen.

I am logining on directly on the server through the SEP Manager Console

will attach SCM-server-0.log

The server hasnt been rebooted after install...Will this help???

Peter

Attachment(s)

scm-server-0.txt   26 KB 1 version

I would start with the reboot to see what the result is

You can also enable some advanced debugging as well per this KBA

http://www.symantec.com/docs/TECH102413

will have to wait till end of day..

users are active on the server :(

its because of low java heap size.

follow this article for increasing the java heap size.

http://www.symantec.com/business/support/index?page=content&id=TECH105179

ok have added line to the conf file

checking article out now pete

yeah i thought something was up with all those error messages in the scm-srver log

funny how all was good with earlier console thou

done...

Looks like you nailed it pete

thanks for quick replies pete and brian

I can now roll out MP3 to the clients...

glad to hear, :-)