SEPM console status - Scan Failures
Updated: 21 May 2010 | 6 comments
Hi, i am using SEP MR MP2. DB is on seperate SQL server, SEPM is also on seperate server.
For some reason recently i am seeing a lot of scan failures on the sepm console page> Total Computers 845 / Computers not recently scanned = 366.
I cant see anywhere else to troubelshoot this issue more, any ideas?
i have looked in logs on one of the clients that seem to be affected but there are no errors in the logs.
Can anyone advise please?
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Hi
Could be a bug related to MR2 MP2
Check this release notes.
Client status is displayed incorrectly in the Symantec Endpoint Protection Manager console
Fix ID: 1677244
Symptom: Client status is displayed incorrectly on the Home page Status Summary, but correctly on the Clients tab.
Solution: Corrected the query to retrieve client status from the database.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid_p/2007121216360648
If you have configured any scan , then on the home tab pick any client which has scan failure
go to the client. open the interface click on logs check scan logs. see if that scan completed or failed.
this should give an idea if ever its a bug or not.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Version
Not clear about the version "Hi, i am using SEP MR MP2". If you could let us know the correct version.
Thanks & Regards Sandip C Sali
Sorry, typo there - MR4
Sorry, typo there - MR4 MP2
thanks!
As Rafeeq told the error what
As Rafeeq told the error what you are telling is fixed in RU5
Ref:Release notes for Symantec Endpoint Protection 11.0.x and Symantec Network Access Control 11.0.x
So pls upgrade your SEPM to RU5
Below doc can help you in this
Migrating to Symantec Endpoint Protection 11.0 RU5
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Hi All, Thanks for your
Hi All,
Thanks for your comments. I shall update to MR5 and see how that goes.
I shall report back status shortly.
Thanks.
Hi All, Thanks for your
Hi All,
Thanks for your comments. I shall update to MR5 and see how that goes.
I shall report back status shortly.
Thanks.
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