- Reset Internet Information Services (IIS)
1. Go to start run and type services.msc check for (IIS) right click and restart or
2. Go to start run and type (iisreset) Click OK restart the console machine and Log into SEPM console.
If problem not solved after restarting the IIS, also follow the below steps:
- If you are using embedded database follow the below steps:
1. Open Control Panel > Administrator Tools Double click Data sources
(ODBC)
2. On the System DSN tab, double-click symantecEndpointSecurityDSN
3. On the Database tab, type in the Server name (computer name) of your Manager, where the database resides. If computer name does not work, try the IP number or fully qualified domain name.
4. On the Login tab, supply the user ID and password for the Symantec Embedded Database (defaults to the first admin password you ever used for the SEPM).
User ID: dba
Password: <password>
5. On the Network tab, confirm that TCP/IP is checked and the value has either HOST= or IP= with your server's IP
6. Leave the defaults for the rest of the items and return to the ODBC tab
7. Click Test Connection, it should return "Success"
8. Click OK and restart the console machine and Log into SEPM console.
For SEPM console machine if you go to server machine it good
Operating system
• Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
• Windows Server 2008 (32-bit, 64-bit, R2, RTM, SP1, and SP2)
RAM
4 GB Ram is required,
Minimum of 2GB of Ram is required for SEPM Installation
Hard drive
Minimum of 20 to 30 GB or more free space required