Endpoint Protection

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  • 1.  SEPM Create group no policy serial number

    Posted Apr 19, 2015 05:13 AM

    P_20150417_192439_0.jpg

    I create group on SEPM but in group not a policy serial number. Group or Sub group no policy number.

    SEP on console show online, On SEP client appear offline.

    how to fix this issue, Thankyou

     



  • 2.  RE: SEPM Create group no policy serial number

    Posted Apr 19, 2015 07:51 AM
    Have u try to delete client on sepm console ? Try to move another group and check again.


  • 3.  RE: SEPM Create group no policy serial number

    Posted Apr 19, 2015 09:25 AM

    Simply move it to a new group and the policy should "refresh" then you can move back to the original group.



  • 4.  RE: SEPM Create group no policy serial number

    Posted Apr 19, 2015 10:23 AM

    Try restarging SEPM service once.



  • 5.  RE: SEPM Create group no policy serial number

    Posted Apr 20, 2015 02:15 AM

    Check the connectivity between client and manager server by telnetting the communication port from the client machine. If it works, export the communication settings for the respective group and import in the client machine. That would refresh the communication.