SEPM data in console does not update although clients have latest definitions
We have an environment with 3 main SEPM sites, 2 of which are working fine. The biggest site, located in the Americas, had a problem last April 13th with its 2 SEPM servers, where the SEPM services crashed after a Microsoft update. We found out a while later. After restoring the service, everything went back to normal, but now the data and information about end clients in the SEPM console does not get updated since April 16th although the end clients do have the latest definitions.
The clients from the other two regions/sites are showing fine in the console, but not the ones in the Americas. It is confirmed that the end clients keep receiving new definitions and the definitions in the SEPM servers are fine also and not corrupted.
Has anyone got into such problem in the past?
We are running SEPM 11.0.5 with a mix of 11.0.5 and 11.0.7 SEP clients. The SEPM console runs on Win2k3 R2 64bit servers.