SEPM Version: 11.0.2000.1567
The DB size is over 8GB, how can I reduce it? I have only 30 clients.
You can shrik your databse size
Thanks In Advance
Folow this below link...the issue is common...
color:#333333">Symantec Endpoint Protection Manager 12.1 database using a high amount of Hard drive space
color:#333333">Shrink the Symantec Endpoint Protection Manager 12.1 embedded database
color:#333333">Symantec Endpoint Protection Manager server has low disk space and the embedded database log file size is large
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I dont have password for this:
dbunload -c "uid=dba;pwd=password_set_during_install" -ar
This will be the DB password set during installation - it may be the same as the admin password you use to login the console if it hasn't been changed since installation.
You are using 11 MR2 - this version is 3 years old upgrade would be really recommended, currently newest SEP 11 Release is RU7 MP3
Check this thread also
I would suggest you to follow the steps provided in the Article:
Disk Space Management procedures for the Symantec Endpoint Protection Manager
Secondly, You are running a very old version of SEPM 11.0.2000 which was released on Apr 2008
Currently Latest version is SEPM 11. 0.7300.
What are the Symantec Endpoint Protection (SEP) versions released officially?
I would highly recommend you to migrate the Latest version to SEPM 11. 0.7300
Check this Article:
Latest Symantec Endpoint Protection Releases - SEP 12.1 RU2 and SEP 11.0 RU7 MP3
Hope that helps!!!
Associate Security Architect
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
The version what you are using is very old more than 3 years old i guess. this version had lot of bugs.
install the latest 12.1 version.
since you have only 20 clients.
a fresh install would help you a lot.
Will it be possible to upgrade to the lateset SEP version i.e. SEP 12.1 RU2?
Upgrade is free for all the existing SEP 11 customers.
SEP 11.x to SEP 12.1 Upgrade process graphical overview
It's also important to know what are the new features in SEP 12.1
Few differences between SEP 11.x and SEP 12.1 EE
If not planning to make the upgrade, then refer the following articles
Configuring the number of content revisions kept by the SEP client 11.x (cachentriesex)
Maintaining the database
Changing the log settings to reduce the size of the database.
I hope it's informative.
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<
Many thanks for you all.
Because our subscriptiion is expired and it was not renewable so we have already placed the order to a local vendor for SYMC PROTECTION SUITE ENTERPRISE EDITION 4.0 Upgrade.
Hopefully we will recieved the license within the start of next week and then I will plan for upgrade.
1) Now should I wait for DB SHRINK or I can go ahead?
2) SEPM password was changed several times and I dont know the password because it was installed in 2008 by some other Administrator.
DB shrink tool is designed for SEP 12.1 product.
In your case I would suggest wait till you receive new product subsciption if you have sufficient disk space available.
Instead of an upgrade I would suggest to go with fresh install because in future you may required DBA password.
Promote this idea: https://www-secure.symantec.com/connect/ideas/sepm...
However give a try to recover the DB password with the help of following article.
If plannig to do a fresh install then can refer this artilce
SEPM 12.1 Fresh install with Embedded database - graphical overview
Upon checking your Thread:
It seems your issue is resolved.
I understand your situation. In your case, here are the Answers -
Since you have only 30 clients and running a 8 GB Database which seems obvious that the Database may have some corruption.
I would suggest you to go ahead with Migration.
Since SEPM password has been changed a number of time, you could still change the password as you do not know.
This could be done via resetpass.bat.
To reset the password, follow the below steps:
1. Open a command prompt window.
2. Navigate to the Tools subfolder in the Symantec Endpoint Protection Manager directory on the drive and location where you installed the manager.
Note: The default installation path is C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools
3. From the command line run the batch file named "resetpass.bat" This will reset the password to a default user name and password of admin/admin.
4. Following login, user will be prompted to change the password. The password may be the same as the previous password.
Hope that helps!!
Dear Mithun Sanghavi.
I would be getting SYMC PROTECTION SUITE ENTERPRISE EDITION 4.0 license in next week. As you said, I will proceed for Migration. (I cant shrink DB in current version right?)
How can I migrate to Version 11 to SYMC PROTECTION SUITE ENTERPRISE EDITION 4.0? Any help documents, checklist or things to consider for safe migration?
Please check with these..